Effective 1st July 2009
The Conditions of the agreement between Oz Roadtrip and the passenger and purchaser of this ticket are set out below.
Smoking is not permitted aboard Oz Roadtrip buses at any time. Smoking breaks will be provided on longer journeys
Oz roadtrip can refuse to carry, or remove from a service, a passenger who, in the reasonable opinion of Oz roadtrip, is intoxicated by drugs and/or alcohol and who may, or may not, pose a potential threat to themselves, others or property. Any and all additional costs incurred as a result of the refusal to serve, or the removal from the service, will be borne solely by the passenger.
Violence, disorderly conduct and aggression will not be tolerated. A person may be asked to leave or refused
entry on to a bus prior to reaching their destination. If person/s are, in the opinion of staff member/s, violent,
disorderly or aggressive towards the driver, staff members or fellow passengers, the company
reserves the right to refuse travel or to remove a passenger from the service.
Such refusal or removal may
be enforced for a specified or indefinite period of time, at Oz roadtrips discretion.
Any and all costs
incurred as a result of a refusal to serve, or removal from a service, will be borne solely by the Passenger.
Passengers must be sufficiently washed and clean prior to boarding the coach. Any passenger with an odour that, in the reasonable opinion of the Oz Roadtrip driver, is objectionable to other passengers or staff may be asked to bathe themselves prior to boarding and/or may be required to travel on another service. If this change incurs a fee, it will be borne by the passenger.
Oz Roadtrip reserves the right to refuse travel to passengers who do not comply with a minimum of dress standards which includes a shirt, shorts/trousers/skirt and footwear.
Bookings must be made in advance otherwise seats may not be available. If the booking has not been paid and ticketed within 24 hours of scheduled departure, Oz roadtrip may cancel the booking.
Passengers are advised to be at departure point at least 10 minutes before the departure time.
Baggage includes all items which accompany a passenger whilst aboard a an Ozroadtrip vehicle. The total amount of baggage entitlement per person is two pieces (excluding carry-on baggage). The passenger must pay $10 for each additional piece of baggage up to a maximum of three items. No items are to be more than 20kg.
Additional baggage charges;
Surfboard - $10 (up to 2m length & packed in damage absorbent material)All baggage, including carry on baggage, is the sole responsibility of the passenger as Oz Roadtrip accepts no responsibility, and shall not be liable, for theft, loss or damage to any passenger's baggage, whilst on a Oz Roadtrip vehicle, in transit or otherwise in Oz Roadtrip possession or control, whether caused by Oz Roadtrip negligence, recklessness, wilful misconduct or otherwise.
Passengers are advised to remove all carry-on baggage while disembarking at meal, rest and other stops.
Carry-on baggage is any item carried aboard a coach by a passenger and includes, but is not limited to, hand bags,small backpacks, clothing, books, magazines, electrical equipment and components, cash, credit cards, art work, passports, jewellery, antiques and valuable items.
Oz Roadtrip maybe cancelled at any time due to unforseen Operational Circumstances and/or as a
result of natural disasters, Eg cyclones, flooding, operational requirements etc.
Oz Roadtrip cannot
be responsible for any costs incurred by passengers as a result of cancelled services. Any/All costs incurred by
passengers as a result of cancellations will be borne solely by the Passenger.
Oz Roadtrip reserves the right to cancel tours, amend fares, itineraries and days of operation.
At times it may be necessary to provide alternative transport or use associated tour operators or bus companies as required.
All Bookings are Non-Refundable.
All Bookings are Non-Transferable to other persons.
No refund for ‘no shows’ or cancellations on the day of the tour.
|
||||
